Preparing for an Electric Vehicle Future Highlights
Executive Talking Points
- EV adoption presents an opportunity for utilities to increase customer engagement and be seen as a champion of positive change.
- Utilities must streamline processes and organization structures and create new business models to support EV rollouts.
- Right-sizing EV charging infrastructure is crucial to avoiding unnecessary project delays, cost, and grid impacts.
- Expected EV infrastructure upgrade costs will drive new economic models, requiring discussions with stakeholders to begin early.
Recommendations to Prepare for Increased EV Adoption
Keys to Customer Engagement
– Serve as the Trusted Advisor
– Be Honest About Your Starting Place
– Support Customers, EV Drivers, and Fleets
– Provide Transparency
– Understand Stakeholder Challenges

Opportunities to Minimize EV Infrastructure Challenges

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Reduce Soft Costs
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Right-Size EV Charging Infrastructure
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Enforce Standards and Safety
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Fairly Distribute Costs
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Making Strategic Investments
Keys to Utility Planning, Forecasting, and Load Management
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Integrate EVs into Planning Tools
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Enhance Distribution Planning
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Publish Tools
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Plan for Load Management Strategies
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Preparing for an Electric Vehicle Future: How Utilities Can Succeed