Utility Playbook
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Utility Playbook

  • Use layered frameworks that sequence affordability interventions to provide financial relief that follows the driver.
  • Co-create programs directly with the community and engage CBOs and regional leaders during the concept phase.
  • Synchronize internal and external audits to secure executive buy-in and clear regulatory hurdles early.
  • Use codified, state-recognized benchmarks to track and verify eligibility parameters.

Creating an Affordable EV Charging Program for Low-Income Renters and Multifamily Housing

Transportation electrification is creating a structural rift in affordability between EV drivers with access to low-cost, regulated residential electricity rates and those without. The EV drivers without reliable charging tied to their residential meters, typically renters, rely on public charging infrastructure. For these residents, public charging is an essential, yet high-cost necessity. This renter’s penalty, where public or multifamily housing EV charging costs 2-6x more than at a single-family home, erases customers’ primary economic benefit of switching to electric.

As entities that already manage income-qualified discount frameworks, utilities are uniquely positioned to administer these affordability extensions at public or shared multifamily chargers. By designing programs tailored to low-income renters, utilities can ensure that financial relief moves dynamically with the driver. A well-designed program can minimize the renter’s penalty, providing a consistent, predictable fueling cost for every driver across the service territory.

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Utility Playbook