Get in Touch
The SEPA team is happy to help with any questions or issues
Cancellation requests must be sent via email to [email protected]. We do ask for your patience and allow us one business week to process the request, and that you send your request as quickly as possible so that we can adjust our planning accordingly.
Payment must be received in full by July 23, 2021, or your registration will be cancelled.
Cancellations must be requested by 8 a.m. ET on July 21, 2021.
Any cancellation received by 8 a.m. ET on July 21, 2021 are eligible for a full refund, any cancellations received afterwards will be evaluated on a case by case basis.
Please allow 10 business days to process any refund.
Substitutions by another colleague or co-worker from the same company may be allowed but are subject to approval by SEPA. You may designate a substitute, in writing, to [email protected], until July 21, 2021 so long as that written notice receives a confirmation from SEPA staff in writing.
Sharing or swapping of attendee registrations is not permitted.
SEPA intends to audio record, and/or video record our sessions and other activities. Registrants for this conference agree that the Smart Electric Power Alliance (SEPA) may make use of all recordings for promotional and advertising uses. In addition, this event is open to the media, and they may be approached for interviews, both printed and electronic, and attendees should make their own choice as to whether to participate in such.
To receive discounted registration to this event, you must be a member in good standing on the date of the event. If your membership lapses between your registration and the Summit, you will be asked to either re-join SEPA or pay the difference between your member discount and the full price registration. Questions about SEPA membership? Contact Charisse Raysor at (202) 559-2024 or [email protected].
Please contact [email protected] if you have any questions. We look forward to seeing you online!